POINTS TO NOTE WHEN BOOKING WITH US
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The planner shall reconfirm the price of selected proposal at the time of written confirmation from the client/decision maker.
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The quotes shared for the query is for reference purpose only as no rooms, tours will be put on hold or kept reserved from our end until the client/decision maker gives us written confirmation.
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Tour reservation to be done prior 45 days of departure.
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Flight fares shall be quoted after selection of itinerary/packages & We have the privilege of holding flights for tentative period of time.
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Final quote & itinerary will be shared after document submission followed by approval.
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Hotels/room categories are subjected to availability.
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Client/decision maker shall have the privilege of holding the planned land part itinerary by token (a percentage of total booking amount)
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We need 100% of total flight fare for us to process the flight booking.
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Final Confirmations shall be dispatched once the final payment is acknowledged by the planner/Finance team
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Vouchers & trip journal Shall be dispatched to clients address 2-4 days prior to confirmed departure date.
GENERAL TERMS & CONDITIONS
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Itinerary and timingS OF SERVICES/INCLUSIONS are subjectED to change without prior notice depending on the climatE/UNFORESEEN CIRCUMSTANCES we will do our best to replace the effected.
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Strictly no usage of toxicants and illegal drugS THEREFORE IF ACCUSED ANYWHERE BETWEEN YOUR TRIP ORGANISED BY US, (EXODUS BLR) TRAVELO.VR SHALL NOT STAND LIABLE AT ANY COST.
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WE shall not be liable to pay for any loss suffered by the Client, if it is found that the Client had been in violation of any express or implied directions given by or on behalf of (EXODUS BLR) Travelo.vr, applicable law, rule and / or regulations
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Package/CUSTOM ITINERARIES pricING is a consolidation of different components inseparable in nature in terms of costing. Any unused service/services due to any unspecified reason, will not be refunded bacK.
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In case of any natural calamity or any other force majeure incident, We reserve the rights to modify/change or cancel the partial or complete tour Package. WE shall not be held responsible for refund/Compensation in any such circumstances.
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In case of any on ground issues with any third party, We shall try to support in all possible ways but shall not be held liable for the act and hence will not be liable for any sort of compensation.
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Any amendment in issued flight tickets, like – Change in Dates, Names, timing, airline or any other information will attract amendment charges as per Airline’s amendment Policies.
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Flight ticket cancellation / Refund is strictly in accordance with Airline’s cancellation/Refund policies.
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We shall not be responsible for any incidence where client is not able to reach
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airport / Board the flight due to any reason of personal nature, Insufficient time duration in connecting flights or any other reason related with airline’s governance like – Delayed flights, cancelled flights..
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Visa cost will be Non – Refundable regardless of any matter i,e visa refusal by embassy, revoked by embassy, cancelled by client/embassy.
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VISA PROCESSING TIME & DURATION MAY CHANGE DUE TO UNUSUAL CIRCUMSTANCES LIKE DELAY IN APPROVAL DUE TO INCORRECT/INCOMPLETE DOCUMENTS, CHANGE IN VISA APPOINTMENT DATES, UNAVAILABILITY OF SLOTS DUE TO HIGH FLOW OF APPLICANTS, POSTPONEMENT/PREPONEMENT OF APPOINTMENT DATES, TAMPERED DOCUMENTS ETC. THEREFORE (EXODUS BLR) TREVELO VR SHALL NOT STAND LIABLE FOR THIS ACT OR SHALL NOT BE READY TO REIMBURSE THE SPENT AMOUNT BACK TO THE CLIENT AT ANY CAUSE.
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In case of amendment in VISA APPLICATION due to increase in number of Guests, DOCUMENT AMENDMENT, CORRECTION, the planner shall restart the query with new APPLICATION and The difference in cost shall be borne by the Client/customer ACCORDING TO THE PAYMENT TERMS.
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Visa On Arrival Countries , Expense on Visa Is A Part Of Guest. Exodus BLR Will Not take Care of Any Charges.
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Visa rates can fluctuate any time due to changes in Visa Fees by the concerned Embassy. You have to pay the enhanced fees to Exodus BLR if the visa services are included in the tour package.
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Once the package is confirmed and fixed, no changes can be made.
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Obey the terms, rules and conditions given at respective places of service.
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We will not be responsible for any Loss of Baggage / Loss of Belongings / Broken Baggage at Airport or anywhere else.
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(1)No-Show Guests would not be given any refunds nor would their tours bare-scheduled. (2)ALSO If guest fails to reach within the time arranged, there will be no replacement given..
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We shall not be responsible for any incidence where client is not able to reach airport / Board the flight due to any reason of personal nature, Insufficient time duration in connecting flights or any other reason related with airline’s governance like – Delayed flights, cancelled flights.
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Any booking related with flight tickets will be booked on real time price basis. We will not hold any Air ticket on confirmed basis without final payment of air tickets As airfares are extremely dynamic in nature, any difference in cost, arises during acknowledgement and issuance of ticket, will be taken care by the Client.
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In case of amendment in package due to increase in number of Guests. the planner shall restart the query with new code and The difference in cost shall be borne by the Client/customer.
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The above mentioned package may not be available with displayed price during Long Week-ends, National Holidays and Regional festivals. There is a probability of difference in cost, whichwill be specified at the time of communication.
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Any charges related with on-ground modification/addition of service, which is opted by Client by his/her own choice and not affecting rest of the tour itinerary, will have to be paid directly to Driver/Supplier on the behalf of Travelo.vr.
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Any entrance fees, monument fees or any other activity charges, including but not limited to charges in relation to parking, transportation, tolls, taxes, camping, admission, meals etc. will not be included in the package until and unless so specified specially in inclusion section.
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Id proof is mandatory at every respective places of services.
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Vehicle provided during the tour will not be on disposable basis. Any travel, after the activity decided in tour will not be permitted. Late evening / late night drive apart from designed plan will be prohibited.
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Air Condition in Vehicles will not be operational on hilly areas (due to mechanical reasons). Driver reserves the rights to switch off /operate AC as per the terrain, climatic and vehicle’s condition.
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Refund on cancellation (Cancellation in accordance with Cancellation Policies) is strictly dependent on Cancellation policies and the refund process will take minimum 14 - 20 working days.
BOOKING PROCEDURES & PAYMENT CONDITIONS
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50% of the total package cost (excluding airfare) should be paid at the time of confirmation.
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Remaining 50% of the total package cost (excluding airfare) should be paid 30 days prior departure/check-in.
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Payment modes : IMPS/NEFT/G-PAY/PHONEPE/RTGS/STRIPE/PAYPAL
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Payment Gateway (Add 3% gateway charges)
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credit card (Add 3% charges)
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The desired tour will be held confirmed only after first payment.
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Air tickets (group/individual) will be booked only after full payment via NEFT/RTGS/IMPS/UPI.
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we will instantly book the tickets & forward it to you by mail/post within 24 hrs.
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Group air tickets vary in prices according to airlines pricing policy.
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Passport & identity documents should be produced at the time of booking.
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Any booking related with flight tickets will be booked on real time price basis. Wewill not hold any Air ticket on confirmed basis without final payment of air tickets share. As airfares are extremely dynamic in nature, any difference in cost, arises during acknowledgement and issuance of ticket, will be taken care by Client.
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Payment policy will not be changed due to any circumstance like, (Delay in Visa, · Passport issuance or any other).Payment policy will remain same in every circumstance. Payment policy should be adhered otherwise booking will be canceled with no refund.
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No refund will be applicable for Non – Refundable components.
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Insurance cost will be Non – Refundable.
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Visa processing cost shall be Non – Refundable.
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In case of visa rejection, cancellation policy will not be applicable also there is no such fix amount of refund in that case, as visa is totally depended on embassy and it may leads to no refund as well.
INDIVIDUAL CANCELLATION & REFUND POLICY
28 days prior to departure - 25% of package cost will be acquired & 75% will be refunded in 20 working days.
23 days prior to departure - 35% of package cost will be acquired & 65% will be refunded in 20 working days.
15 to 8 days prior to departure - 60% of package cost will be acquired & 40 % will be refunded in 20 working days.
less than 24 hrs to 8 days prior to departure - no refund
GROUP/M.I.C.E CANCELLATION POLICY
The payment done after confirmation / token payment for group tour is completely non-refundable.
Flight cancellation policy is totally different from our gtcp, and we will not stand liable for any flight cancellations/refund.
Group package price is a consolidation of different components inseparable in nature in terms of costing. split-up refund cannot be made.
16/07/2019
individual booking cancellation policy.
group booking
cancellation policy.
16/07/2019
The payment done after confirmation / token payment for group tour is completely non-refundable.
Flight cancellation policy is totally different from our gtcp, and we will not stand liable for any flight cancellations/refund.
Group package price is a consolidation of different components inseparable in nature in terms of costing. split-up refund cannot be made.

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